Our Services / Airbnb Co-Hosting Services
Desert Haven Airbnb Co-Hosting Services
Here are some responsibilities we would be delighted to handle on your behalf: build the listing; stage the home; schedule and upload professional photographs of your listing; create a personalized guest guide and/or house manual; auto-import your vacation platform calendar; promptly respond to guest inquiries/messaging and schedule cleaning with our own in-house professional and experienced team of cleaners.
We share our list of basic amenities typically provided at popular vacation homes and offer suggestions as to décor, purchases or improvements to create the most inviting, charming and welcoming space for the highest nightly rate and best reviews (i.e. luxury bedding/linens, snacks/treats; small, memorable touches, etc.).
We offer both complete or partial management of the listing. Typically, the commissioned responsibilities can include:
- Track/respond to reservation requests in a timely fashion
- Review/screen potential guest inquiries
- Monitor and update calendar pricing based on seasonality, holidays, etc.
- Answer guest queries, provide local information and coordinate arrival and departure
- Provide concierge services to our luxury homes for an additional fee
- Assist with special requests (birthday, reunion, anniversary, etc.)
- Setup welcome basket such as cards, bottles of wine and snacks as each owner sees fit to provide for guest arrivals
- Quickly and efficiently resolve any issue that might arise during a guest stay
- Write reviews after guest departure to build and maintain online property “Superhost” status
- Schedule cleanings (through our in-house professional and experienced cleaners)
- Quality control checks to ensure the home is sparkling and all amenities provided per your specification
- Schedule vendors when necessary (upon notification/approval of owner) for repairs/damages and regular maintenance issues
- Restock essential owner-provided basic amenities (coffee, tea, mini toiletries, paper goods, etc.)
- Get help from vacation platforms to solve problems and find a resolution
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